Aims, Roles, and Participation

Tellervo is convinced that keeping complaints inside and not dealing with them will cause people health problems. She was particularly surprised, when visiting LA, of the attitude of always answering 'How are you?' with 'I'm fine', since people in Finland are always honest, and the Complaints Choir Documentary records a complainer from the Chicago choir* offering the same view that complaints should be expressed with a view to making the situation better. 


A crucial vision of the project was to help people not only express their complaints and channel that energy in a different, creative way, but to examine and view the complaints in a more positive light, and maybe start to occasionally 'smile at their neighbours'. People are challenged by their frequent tendency to negatively complain through taking part. The powerful act of people coming together to sing about and share their complaints in unison, whether everyone in the choir can relate to them or not, brings a sense of mutual understanding to be able to move forward and do something about it, rather than just remain static. Complaining becomes not just a purpose in itself, but 'a fun way to share your annoyance[s], laugh about them, discuss [them] and in some cases also take action'. This also extends to the audiences of the choirs. 

Though complaining is often defined as 'dissatisfaction without action', it is often the starting point and has the potential to bring about change, particularly when enough people complain about the same thing. Sometimes the complaints are directed at things that cannot be changed or controlled, such as the weather, in which case the role of the complaints choir is to build a communal feeling to remind people that they are not alone in a lot of their struggles, which improves the situation. 

Using the universal act of complaining as an art to bring people together means that one of the main principles of the choirs is that anyone can start one and join, whether or not they can sing. On a practical level, this means that the created songs should not be too complicated (though it is still a challenge to put together and perform a song with many people in a short space of time). The song should also be uplifting to some degree, in order to help people feel more energised and positive about their complaints. 



Tellervo and Oliver see their role as 'party hosts' for the choirs. They want to make a nice invitation, make people feel welcome and like they want to be there, but create a space for the people who actually make the party and not take up too much space themselves. It is also important that people are able to connect and make friends.

Having said all this, the Kalleinens explain that when setting out the project, they tried to keep free of any straightforward goals, and rather approach it as just being active members of society. All of their projects are open invitations for anyone to take part, so if people join in, then that indicates a need and shows the concept can work. The idea is that the collaborative experience is provided.

*this complainer also produced the following quote, which I believe sums up the idea behind the project quite nicely: 
'You can't complain about your bonsai tree. You can only work on it.'

How Did it All Start?

When Finnish couple Tellervo Kalleinen and Oliver Kochta-Kalleinen, who have collaborated on a number of projects (see here), were taking a walk together one (cold) winter's day in Helsinki, they ended up discussing the possibility of creating a new medium for releasing the unending energy normally put into complaining. They admitted to complaining at lot themselves, Oliver being an 'expert', but not any more than other people. Everyone complains all the time, no matter what their life situation, and they wondered: why, and how can this change into something more positive?

One particular Finnish word, 'valituskuoro' meaning 'complaints choir', sprung to ming. In the language it is used to describe situations where a lot of people are complaining simultaneously. This led the couple to consider taking the term literally and organising a real choir for people to sing about their complaints, and so the concept was born.

With complaining being a universal human activity, the Kalleinens knew it was a concept that could be transferred to any city in the world (more on the 'open source' and participatory nature of the project), and so they offered it to various events where they were invited as artists, but it was only after Birmingham's Springhill Institute saw its potential that the first choir became a reality. This was a particularly appropriate city to start the project in, since it is known to some people as the 'arsehole of England'! Flyers and posters were distributed, and the concept was instinctively grasped by all those that joined and committed to the choir. Within two weeks, the so called 'non-singers' - perfect examples of how the project can be so inclusive - had got the song ready for performance. The surprise success of the Birmingham choir, especially as a result of YouTube, caused the couple to be invited to run the project in different cities around the globe. 




Meanwhile, it became apparent that the need for this musical outlet of complaining had grown large enough for the project to officially become 'open source'. In 2006, the Kalleinens published the '9 easy step method' for creating your own complaints choir. Since the first DIY complaints choir of Poikkilaakso was organised at a school in the outskirts of Helsinki (by a teacher who partook in the original Helsinki choir), an estimated 140 complaints choirs exist across the world as of February 2014, a number of which can be found out about here or on the official website

Performances of all choirs are documented by a video recording, and some have been presented together as a video installation at art exhibitions (more information on that here).

Other Kalleinen Choirs

Three other choirs were initiated by Oliver and Tellervo after Tokyo, but there is not sufficient information to blog about them individually. Here they are... 

Teutônia
In June 2011, the first Complaints Choir of South America began to form in Teutônia, Brazil as part of a travelling program for the 8th Biennial of Mercosul Visual Arts in Porto Alegre. The choir was conducted by musician Lucas Brolese. At their first meeting on 9th July, roughly 45 citizens of the small town produced around 500 complaints for their song, ranging from social injustice in Brazil to the fact that the fire engine of Teutônia (a present from Germany) can only travel at 40km per hour. (Teutônia has a large population of descendants of German immigrants.)



The first public performance of the Teutônia Complaints Choir, aka Coro de Queixas de Teutônia, took place on 23rd July at 2pm in the Administrative Town Centre (an interesting building mimicking German Fachwerk architecture). This was followed by performances in Montenegro and Porto Alegre on 24th July and 11th September respectively.

Dresden & Berlin
The Nordwind Festival invited the Kalleinens to coordinate two choirs simultaneously, one in Dresden and the other in Berlin. On 5th October 2013, online invitations went out to the cities for people to join the choirs for their first rehearsals on 2nd and 3rd November, which can be found here for Dresden and here for Berlin. Some people from Berlin also created a short animation for the Nordwind Festival, explaining the basics of the complaints choir project for beginners with the aim of encouraging citizens of Berlin and Dresden to sign up (in German).

After four additional rehearsals for each, the performances took place on 22nd and 23rd November for Dresden, and 27th and 30th November for Berlin. The Berlin choir was conducted by Miss Le Bomb (aka Catriona Shaw) at HAU, and one of the specific complaints for this choir was about the new developments in the local airport. Oliver notes how, after reading and listening to roughly 40,000 complaints for the project overall, it gets more difficult to find new complaints, and many of the complaints in Berlin were quite similar to previous big cities, such as noisy neighbours, dog sh*t and public transport. However, Berlin did come up with some unique complaints, such as 'soon I am dust'. 



Roughly 30 complainers joined each choir, and the songs contained (as always) a great snapshot of private and civic life in those cities. The choirs received good coverage in the German news.


Khurvaleti/Shavsvebi 
As of 1st April 2014, Tellervo and Oliver completed the Complaints Choir project with Artasfoundation in the above two settlements for Internally Displaced People (IDP) in Georgia. Artasfoundation had invited the Kalleinens to take their project into the country in the hope that their art of complaining could act as a mediator in the Georgian conflict. The aim or diplomatic mission of this NGO (non-governmental organisation) is to use art as a foundation for processes of peace or change.



This crisis situation in Georgia had meant that people had to move out of the state of South Ossetia into the above camps with very difficult living conditions. Being mostly farmers, these people also had very little, and were stuck waiting in these villages. This new context for the Complaints Choir project brought a welcome challenge.


How to DIY (Make Your Own Complaints Choir)

Step 1: Invite People (ANYONE) to Complain*
- Distribute flyers, spread posters and write a press release to get people from your city, organisation or other community of interest to submit a complaint (or more!) and sign up to the choir.
- The more diverse the participants, the better! No singing skills required.


Part of the online invitation to find Dresden choir participants.

Step 2: Find the Right Musician
- Since the song has to be composed within only a few days, and is subject to amendments in rehearsals, make sure you find a proficient musician who can create a solid song!
- Ideally, the musician should also lead the rehearsals and be able to help any amateur members sing loud with enthusiasm and confidence, or otherwise work closely with a conductor.

Step 3: Group the Complaints
- Group all submitted complaints into appropriate categories (such as technology, money, things that can't be changed etc.) and print them on separate papers.


Hamburg-Wilhelmsburg

Step 4: The First Choir Meeting: Making the Lyrics
- Start with a warm-up complaining session (that's why people have come!), which may produce useful extra material.
- Show them the chosen categories and read out the best ones from each.
- Ask each member of the choir to choose any category they feel most excited about and divide them into 'expert teams' based on their favourite categories.
- Have these teams go through all the complaints within their category to reformulate and combine them. They should then glue their results to cardboard.
- Come together at the end and get each team to share their suggestions with the other teams.




















Step 5: Making the Song
- A few volunteers from the choir then finalise the lyrics by combining the ideas of the expert teams with the musician, who then combines the lyrics with music.

Step 6: Rehearsing
- Organise rehearsal times.
- Between 3-5 rehearsals should be sufficient to learn the song.
- Be open to integrate new ideas that pop up during rehearsals.
- Encourage people to enjoy themselves!
- Serve food and drinks at the end of each rehearsal.





Stretching and drinks break at Budapest!


Gabriola Island

Step 7: Preparing the Grand Performances
- Decide the locations of your performances together with the choir. You can either advertise the performance and invite an audience or surprise people with a spontaneous performance at a public place, similar to a flash mob.
- Ensure there is a video recording of each performance and one quiet location where you can make an audio recording.




















Hong Kong

Step 8: Go Out and Sing Your Complaints Together!
- Make sure the choir have food if there are many performances on the same day (hungry complainers won't sing well!).


Florence

Step 9: The Video
- Sync up the audio recording with clips of the various performances.
- Share the video and spread the word!
- Give each participant a DVD of the performance.






Promotional Image for the Complaints Choir Documentary
DVD


*Tellervo and Oliver ask that you credit them appropriately by placing a link to their site (complaints choir.org) when the video is shared. It would also be good to let them know if you are planning to organise a choir (via their email: kochta@nexgo.de) so they can document it.

What About The Music?


Each choir has a definite, distinct musical character of its own, showing the instruments and styles of different cultures as well as commenting on the specific complaints within the choir. Some common characteristics can still be found, however, such as the use of separating male and female voices, spoken elements and contrasting moods. It also seems that accommodating for the variety and amount of complaints has caused even the simpler, more regular verse-chorus structures of Birmingham, Copenhagen and Hamburg to be broken up by spoken sections or repeated lines. All songs last between 6:15-9:30, showing the extent to which people like to complain!

Birmingham
Though the monotonous verses in Birmingham's complaint song suggest the participants had weaker musical abilities than in the other choirs, they certainly do reflect the dull nature of complaining. There is not a strong sense of musical direction or contrast compared to most of the other choirs, but the lyrics have been made to rhyme almost throughout the whole song, and similarly to Singapore, there is an inclusion of a rap and some other spoken elements, which breaks up the simple verse-chorus structure. The lyrics have a strong focus on the changed city and its transport, so the song's lack of musical contrast and direction is perhaps an ironic comment on this. 



A piano accompanies the choir throughout the song, and its gentle accompaniment figure in the verses adds colour to the monotonous melody. 

Chicago
Not only do Chicago use an unconventional structure, they use strong harmonies throughout their song and include percussion as well as piano. It is perhaps the most advanced song of all of the cities. 




In section 5, a second line is sung underneath the main melody, which is an augmented repetition of the start of the song, showing unity as well as contrast. There is a wide variety of complaints relating to other people, so the song's constant contrast and juxtaposition of different moods, themes and tempi in the music reflects this. Chicago are the only choir not to include any spoken elements.

Copenhagen
Copenhagen's main accompaniment instrument of choice is the double bass, which introduces the song with a melodic theme from the chorus. The piano introductions for Chicago and Helsinki also play a melodic theme, but from the upcoming verse instead of the chorus. Some simple percussion maintains a beat for the choir, and the ring of a bike bell can be heard intermittently, first sounding after the line 'Christiania bikes fill the whole bicycle lane'. 




One of the choir members mimics the sound of a seagull at the complaint about seagulls making noise, and there are often spoken sounds of agreement after the lines in the verses, adding a communal and authentic feel to the song and making up for the lack of harmonies and strength in numbers. The range of the bridge spans a minor third and hangs on an unresolved chord until the start of the next verse, adding weight to their complaint about their government refusing to lift any bans. This is then extended in the section before the last repeats of the chorus, which the choir claps along to, adding to the sense of community.

St. Petersburg
This is the only city that welcomes the audience into the song in the introduction, which extends the communal feel of Copenhagen's song into a wider field of people and reflects their fundamental complaints about humanity, since many people will be able to relate to them. The sombre mood of this introduction is contrasted with an upbeat accordion pattern to lead in to the verse, and this more positive mood is then maintained throughout the rest of the song, despite the negativity of complaining. Perhaps this is to highlight the final line in the chorus: 'Why are we always dissatisfied with something?'. The rap is preceded by whoops, claps and stomps, and incorporates the use of a megaphone, all of which further help to invite the audience in and keep them involved. 




There is also frequent use of interaction between the men and women in the choir, such as in verses 4-7 with their very fast-paced lyrics. Though the choir makes no use of vocal harmonies, the hearty, well-rounded melodies still create a sense of musicality within the group. 

Hamburg




The sinister, minor organ melody (played on an electric piano) in the introduction and verses to this song is perhaps the most accurate reflection of the negativity of complaining in all the Kalleinen choirs, and it is juxtaposed with the opposite mood in the chorus, which the choir consistently clap along to. Though not fully monotonous, the verses can be likened to the verses in the Birmingham choir. Ghost-like vocal noises are sung underneath verses 4 and 5, adding to the sinister organ sounds, and in between these verses is an extended spoken solo section, which can also be found in Tokyo and Singapore.




Helsinki




The introduction to this song features hummed harmonies in a descending line, anticipating the upcoming melody. Each verse gradually builds up the harmonies towards the chorus, which uses overlapping lines and a contrasting dynamic level and theme for its last line 'it's not fair'. These features, as well as the use of the last chorus line at the end of verse 5, signal a strength of musicality and composition not unlike the Chicago choir. Its use of humming at the start is also similar to the start of Tokyo's song. With the choir being predominantly female, some of them take quite a low alto line to contrast with the higher female voices, and these two groups often alternate, similarly to the male-female interaction in St. Petersburg. One particularly impressive and witty feature of this song is the incorporation of the Nokia ringtone as part of the melody on the line 'ringtones are all annoying', especially considering how it is repeated to emphasise its annoyance!

Singapore



Despite all the problems this choir faced with not being able to perform in public, the song is very upbeat (apart from the calmer contrasting section), with a punchy piano accompaniment and a jazz inflection in the chorus melody. A few harmonies can be found, such as underneath the rap, in the overlapping lines in the contrasting section and most notably in the unaccompanied section about languages just before the final verse. The contrasting section also alternates between male and female voices, again like St. Petersburg and Helsinki. A new key with unresolved chords is played in the piano accompaniment throughout the spoken section, perhaps to signify how people will always find something to complain about, and a key change also features in the last repeat of the chorus - the only use of this cliché!



Tokyo




After the calm, muffled, wordless harmonies in the introduction, the double bass, percussion and eventually the accordion lead in to a more upbeat two-part verse. These two parts are separated between the men and women, who then swap halfway through the verse. These features show particular similarities with St. Petersburg and Helsinki, and the use of a double bass shows a similarity with Copenhagen. Tokyo have the largest spoken section compared to Hamburg and Singapore, which is effectively played like a game of musical statues: the improvised accordion music stops at the ringing of a bell to allow for an unaccompanied spoken solo. 




The song ends after an eerie chord is sung, leaving the finality of the last line hanging on something much more uncertain.

Cities' Complaints Compared

Here are charts showing comparisons of all the different categories between each city, followed by overall totals. Other people have proven to be by far the most irritating aspects of life, especially in Chicago! As well as being the city with the most complaints overall (with Singapore not far behind), Chicago's proportion of complaints about other people compared to other categories is significantly higher, which can be seen here

All cities complained in the following categories: common, personal, other people, transport, beauty, work, money, and food & drink. Perhaps surprisingly, political complaints don't make that list, although it was only St. Petersburg that didn't complain about politics. Just as many cities complained about animals as they did about politics! Those that didn't complain about their country, complained about their city and vice versa, though Tokyo didn't technically complain about either, since their one complaint under 'country' is only related to Japan, not about Japan: 'Please understand Japanese culture - don't put blame on us.' Only Tokyo didn't complain about the environment, and Birmingham made no complaints about the weather, a category that only received 11 complaints overall! Travel, household appliances, gardening, public amenities, leisure, sport, education and art/creativity all had less than half of the cities complain about them.

Below are some specific complaints that were repeated between more than one city:


  • Birmingham and Singapore both complained about bad hair days, with Singapore's complaint being in the context of its particular climate of 'humid air'.
  • Birmingham also complained in two different instances about lack of beard growth: 'my beard it won't grow' and 'I'd like to complain about the fact I can't grow a beard'. This is similar to a complaint in St. Petersburg about losing hair at age 25, Tokyo's 'the hair on my head doesn't grow at all', and Singapore's complaint that men turn bald. 
  • Members of both the Tokyo and Helsinki choirs complained about their tiny flat/room with expensive rent.
  • Similar complaints about money can be found in: Singapore, with 'prices are increasing but my pay is not'; Hamburg, with 'I have too little money'; Helsinki, with 'you can't get rich by working'; Tokyo, with 'my wallet is full of discount cards rather than cash', and; St. Petersburg, with 'my heart is so full but my wallet is empty' and 'your salary won't buy you beer nor cheese'.
  • A member of the Birmingham choir complained about 'spit and litter' at their feet, whilst a member of the Hamburg choir similarly complained about always stepping into spittle. Hamburg also complained of 'too much trash' in the park, and someone from St. Petersburg complained that they could only see piles of garbage from their window.
  • St. Petersburg and Tokyo complained about lack of sleep, with Tokyo being particularly forceful about this issue!
  • Copenhagen asked why honesty is embarrassing, and in a similar but more specific vibe, Helsinki complained about the fact that 'people only take a stand in SMS-forums'. Leading on from this, Chicago complained about people being mean on the internet.
  • A member of the Chicago choir complained about not being able to see any stars because they live in the city, which is similarly true for someone in the St. Petersburg choir, who wished they were able to see fireworks.
  • Hamburg, St. Petersburg and Birmingham all complained about a lack of time in general.
  • Someone from St. Petersburg complained that they sometimes gain weight which means their skirts don't fit, whilst someone from Copenhagen complained that their belt was getting too short. Either the same person or someone else from Copenhagen complained that they were 'fat and flabby'.
  • St. Petersburg and Hamburg complained of advertisements everywhere, as well as loud cities.
  • Hamburg complained about the weather not suiting the seasons, whilst Helsinki complained that 'summer is too short'. Similarly, someone from Tokyo complained that the weather was getting cold too quickly to prepare any winter clothes. Also, global warming is mentioned by Chicago and Copenhagen.
  • Birmingham, St. Petersburg and Singapore complained of traffic jams. Also, Birmingham complained about an infrequent bus, whilst St. Petersburg complained of a bus that never returns.
  • St. Petersburg complained of a rude waitress, whilst Chicago more specifically complained about restaurant servers who ask if you're still working on your food.
  • Both Helsinki and St. Petersburg complained about laundry, either discolouring or shrinking.
  • Helsinki and Copenhagen complained about bitter, old people who complain, whilst Hamburg and St. Petersburg (ironically) complained more generally about people always being dissatisfied with something and complaining too much!